How does ComfoBuddyRental verify properties?

Every listing can be checked through a live video walkthrough by a verified ComfoBuddyRental agent who inspects the property, confirms it matches the photos, and flags any issues before you commit.

Are tenants and owners verified?

Yes. Both tenants and property owners go through identity (KYC) verification, so you always know who you're dealing with on either side of a rental.

Is my security deposit protected?

Security deposits are tracked digitally with a clear record of what was paid and settled, so the amount and its return are transparent for both tenant and owner.

What should I do if I see a suspicious listing?

Use the Report option on the listing or contact ComfoBuddyRental support. Our team reviews every report and removes listings that violate our safety standards.

Safety Center — Verified Rentals & Tenant Protection

How We Keep You Safe

Physical Inspection Before Every Booking

Every property listed on ComfoBuddyRental is physically visited by a trained Buddy inspector before it goes live. They verify the address, structural condition, utilities, and surrounding neighbourhood.

Live Video Walkthroughs

Tenants can request a live video inspection before committing to a property. Our Buddy inspector visits in person while you watch and ask questions in real time — eliminating fake or outdated photos.

KYC Verification for All Parties

Both tenants and owners must complete KYC before transacting. We verify government-issued identity documents to ensure every person on the platform is who they say they are.

Red Flag System

Our platform automatically flags suspicious behaviour — sudden price changes, mismatched property details, or patterns of complaints — and alerts our moderation team for review.

Tips for Tenants

✓Never pay rent or deposits outside the ComfoBuddyRental platform.
✓Always verify a property via live inspection before moving in.
✓Check the owner's Trust Score and review history before accepting.
✓Report any in-person harassment immediately using the Report button.
✓Do not share your OTP or account password with anyone.
✓If a deal seems too good to be true, report it — it probably is.

Tips for Owners

✓Only accept bookings from KYC-verified tenants.
✓Use the platform's rent collection — never accept cash outside the system.
✓Review a tenant's Trust Score before approving a booking.
✓Report tenants who ask you to transact offline.
✓Keep your listing information accurate and up to date.

Report Suspicious Activity

If you encounter a fake listing, fraudulent behaviour, harassment, or any safety concern, report it immediately. Our trust & safety team reviews every report within 4 hours.

Report an Issue

Emergency Support

For urgent safety concerns, contact us immediately.

+91 70658 89988 (24/7 Safety Line)